Interpersonal Communication A Mindful Approach to Relationships Glossary

Abstract Refers to words that relate to ideas or concepts that exist only in your mind and do not represent a tangible object . Abstraction Ladder A diagram that explains the process of abstraction . Nonverbal communication that emphasizes a portion of a message or word rather than the message as a whole . Accent When an individual sends messages to another person without realizing those messages are being sent . Accidental Communication Purposefully focusing one attention on the activity or interaction in Acting with Awareness which one is engaged . Action Model Communication model that views communication as a directional transmission of information from a source or sender to some destination or receiver . Affect Displays Kinesics that show feelings and emotions . Psychopathy The inability to show affection or care about others . An individual recognition of their own emotions and the emotions of others and reliance on these emotions during decision making processes . Affiliation A connection or association with others . love in which the needs of others are the priority . Affective Orientation Agape A general in emotional ability to identify emotional feelings , emotional states from physical sensations , communicate feelings to others , and process emotion in a meaningful way . Ambiguous Language Language that has multiple meanings . This is helpful in gaining different alternatives and perspectives by an interpretation of the speakers message . A person having both feminine and masculine characteristics . Anxious Shyness The fear associated with dealing with others . Appreciative Listening The type of listening you engage in for pleasure or enjoyment . Communication tactics that most people would consider acceptable communicative behaviors . Appropriate Communication A verbal exchange between two or more people who have differing Argument opinions on a given subject or subjects . Communication trait that predisposes the individual in communication situations to advocate positions on controversial issues , and to attack verbally the positions which other people take on these issues . Argumentativeness ) ei i , 528

Assertiveness Attending Attention Attitude Attraction Attribution Error Authoritarianism Autonomy Avoidance Avoiding Behavioral Belief The degree to which an individual can initiate , maintain , and terminate conversations , according to their interpersonal goals during interpersonal interactions . The act of focusing on objects or stimuli in the world around you Factor of mindful practice that involves being aware of whats happening internally and externally . Factor of mindful practice that involves being curious , open , and . Interest in another person and a desire to get to know them better . The tendency to explain another individual behavior in relation to the individuals internal tendencies rather than an external factor . A form of social organization where individuals favor absolute obedience to an authority ( or authorities ) as opposed to individual freedom . An individual independence in their behaviors and thoughts within a marriage relationship . management style where an individual attempt to either prevent a from occurring or leaves a when initiated . The stage of coming apart where you are creating distance from your partner . The degree to which an individual behaves in a manner that is consistent with what they know about other cultures . Assumptions and convictions held by an individual , group , or culture about the truth or existence of something . An attitude that is not objective or balanced , prejudiced , or the use of words that intentionally or unintentionally offend people or express an unfair attitude concerning a person race , ethnicity , sexual orientation , age , disability , or illness . Biased Language Language that shows preference in favor of or against a certain , shows prejudice , or is demeaning to others . The stage of coming together where you make a public announcement that your relationship exists . Form of aggressive behavior in which a person of greater power attempts to harm or discomfort on individuals and the behavior is repeated over time . Buzz word Informal word or jargon used among a particular group of people . Career Strategizing The process of creating a plan of action for ones career path and trajectory . Channel 529 The pathways in which messages are conveyed . The stage of coming apart where communication decreases . There are more arguments , working late , and there is less intimacy . Expression that has been so overused that it has lost its original meaning .

, Regional , economic , social , religious , ethnic , or other cultural groups that exerts in society . The ability to punish an individual who does not comply with one attempts . Coercive Power The psychological characteristic that indicates the or Cognitive Complexity simplicity associated with mental demand Cognitive The degree to which an individual has cultural knowledge . Cognitive Dispositions General patterns of mental processes that impact how people respond and react to the world around them . The aspect of an individual or that stems from their interaction with others and evaluation of their various social groups . Collective Characteristics of a culture that values cooperation and harmony and considers the needs of the group to be more important than the needs of the individual . Type of coworker with whom we have moderate levels of trust , disclosure , and openness . Collectivism Collegial peers Informal expression used in casual conversation that is often Colloquialism to certain dialects or geographic regions of a country . The process by which we share ideas or information with other people . Communication The fear or anxiety associated with either real or anticipated Communication Apprehension . communication with another person or persons . Communication that is both socially appropriate and personally effective . Communication Dispositions General patterns of communicative behavior . Reasons why we communicate with others . Communication Competence Communication Motives Communication Needs Shows us how communication our needs . Comparison Level Minimum standard of what is acceptable . Comparison of what is happening in the relationship and what could Comparison Level of Alternatives . be gained in another relationship . Compatible Able to exist together harmoniously . Complement Nonverbal communication that reinforces verbal communication . Complementary When one person can the other person needs . When an individual accepts an and alters their Compliance thoughts , feelings , or behaviors . Comprehension Listening Listening for facts , information , or ideas that may be of use to you . Family communication pattern where freedom of expression is encouraged , and communication is frequent and family life is pleasurable . ei ( ii ( 530

Confrontational Behaviors Connotation Connotative Definitions Contact Frequency Content Level Contradict Converge Conversations An interactive process occurring when conscious beings ( individuals or groups ) have opposing or incompatible actions , beliefs , goals , ideas , motives , needs , objectives , obligations , resources , or values . behaviors associated with confrontation or direct behaviors , involves , cruel teasing , ridicule , and verbal rejection directed at the target . What a word suggests or implies connotations give words their emotional impact . The emotions or associations a person makes when exposed to a symbol . This is how often you communicate with another person . Information that is communicated through the denotative and literal meanings of words . Nonverbal communication conveying the opposite meaning of verbal communication . Adapting your communication style to the speaker to be similar . Interpersonal interactions through which you share facts and information as well as your ideas , thoughts , and feelings with other people . Cost Escalation Cultural Intelligence Culture as Normative Denotation A form of relational disengagement involving tactics designed to make the cost of maintaining the relationship higher than getting out of the relationship . The degree to which an individual can communicate competently in varying cultural situations . A group of people who , through a process of learning , can share perceptions of the world , which their beliefs , values , norms , and rules , which eventually affect behavior . The basic idea that one culture provides the rules , regulations , and norms that govern a culture and how people act with other members of that society . The dictionary or descriptive meaning of a word . Denotative Definitions Depersonalization Depression for words commonly found in dictionaries . A form of relational disengagement where an individual stops all the interaction that is not or simply avoids the person . A psychological disorder characterized by varying degrees of disappointment , guilt , hopelessness , loneliness , sadness , all of which negatively impact a persons general mental and physical wellbeing . Describing Deviant Workplace Behavior Being detailed focused on what is occurring while putting it into words . The voluntary behavior of organizational members that violates organizational norms and practices or threatens the wellbeing of the organization and its members . 531 Il '

Differentiating Directive Support Directness Disagreement Discourse Dismissing Attachment Distributive Diverge Dogmatism Dominant Culture Effect Duration Ease of Opportunity Effective Communication Emblems emotional awareness Emotional Blackmail The stage of coming apart where both people are trying to out their own identities . The factor of and model that involves a leader overseeing the tasks that a follower accomplishes . The least secretive of the strategies and involves asking the relational partner about feelings toward the relationship and commitment to the relationship . Alternatively , an individual might disclose their feelings about the relationship with the hope that the relationship partner will reciprocate . A difference of opinion between two or more people or groups of people . Spoken or written discussion of a subject . Attachment style posed by Kim and Leonard describing individuals who see themselves as worthy of love , but generally believe that others will be deceptive and reject them in interpersonal relationships . A approach , whereby parties see their job as to win and make sure the other person or group loses . Adapting your communication style to the speaker to be drastically different . The inclination to believe one as undeniably true based on premises and without consideration of evidence and the opinions of others . The established language , religion , behavior , values , rituals , and social customs of a society . The tendency of some people to their expertise when they really have nothing to back up that perception . The length of time of your relationship . Speech problems that keep your speech from being as smooth and as it could be . When romantic workplace relationships happen because work fosters an environment where people are close to one another . Communication that helps an individual achieve a desired personal outcome . Kinesics that are clear and unambiguous and have a verbal equivalent in a given culture . An individual ability to clearly express , in words , what they are feeling and why . Trying to someone behavior or persuade them to do something by making them feel guilty or exploiting their emotions . Emotional Intelligence ) An individual appraisal and expression of their emotions and the emotions of others in a manner that enhances thought , living , and communicative interactions . 532

Emotional Loneliness Emotional Vampires Form of loneliness that occurs when an individual feels that he or she does not have an emotional connection with others . A colloquial term used to describe individuals with whom we interact that use more of our emotional resources when interacting with people , which often causes an increase in our levels of stress . Emotions The physical reactions to stimuli in the outside environment . Empathic Listening Attempting to put yourself in another person shoes or to provide a supportive listening environment . Empathizing Endurance Test This is used to show that you identify with the speakers information . The ability to recognize and mutually experience another person attitudes , emotions , experiences , and thoughts . Form of secret testing in which the partner is tested by engaging in actions that the partner might perceive to be a cost in the relationship . Environment The context or situation in which communication occurs . Ems Romantic love involving serial monogamous relationships . Ethics Ethics Ethnocentrism Euphemism The set of moral values each person carries throughout of what is right and wrong , good and bad , or just and unjust . The judgmental attachment to whether something is good , right , or just . The degree to which an individual views the world from their own culture perspective while evaluating different cultures according to their own culture preconceptions often accompanied by feelings of dislike , mistrust , or hate for cultures deemed inferior . Replacing blunt words with more polite words . Evaluative Listening Experimenting Expert Power Expressive Listening for a speaker main points and determining the strengths and weaknesses to formulate a rebuttal or present important points that may not have been covered . Any time an individual attempts to shift the blame for an individual behavior from reasons more central to the individual to sources outside of their control in the attempt to make themselves look better and more in control . The stage of coming together Small talk occurs at this stage and you are searching for commonalities . The ability of an individual to another because of their level of perceived knowledge or skill . Roles that are . Expressive Communication External Locus of Control Messages that are sent either verbally or related to an individual emotions and feelings . The belief that an individual behavior and circumstances exist because of forces outside the individuals control . Extraversion An individual likelihood to be talkative , dynamic , and outgoing . Eye Gaze 533 The act of your eyes on someone . Il ' Il

Face The standing or position a person has in the eyes of others . Two or more people tied by marriage , blood , adoption , or choice living together or apart by choice or circumstance having interaction within family roles creating and maintaining a common culture being characterized by economic cooperation deciding to have or not to have children , either own or adopted having boundaries and claiming mutual affection . Fearful Attachment Attachment style posed by Kim and Leonard describing individuals who see themselves as unworthy of love and generally believe that others will react negatively through either deception or rejection . Feedback Information shared back to the source of communication that keeps the communication moving and thus making communication a process . Feelings The responses to thoughts and interpretations given to emotions based on experiences , memory , expectations , and personality . Cultures focused on having a good working relationship with one manager and coworkers , cooperating with people at work , and security ( both job and familial ) Feminine The act or condition under which an individual helps or supports a 11 owers leader in the accomplishment of organizational goals . writing and spoken style that adheres to strict conventions of grammar that uses complex sentences , full words , and pronouns . Formal Language The psychological characteristics that determine if a person is feminine or masculine . A pictorial representation of a family across generations that can be used to track generations of family interactions , medical issues , psychological issues , relationship patterns , and any other variable a researcher or clinician may be interested in . Expectations about how the relationship will function . Three or more people interacting together to achieve a common goal . The study of touch as a form of communication . A passive activity where an individual perceives sound by detecting Hearing vibrations through an ear . Hedge To use words or phrases that weaken the certainty of a statement . The use of language to explore and investigate the world , solve problems , and learn from your discoveries and experiences . Heuristic Function Cultures Cultures that interpret meaning by relying more on nonverbal context or behavior than on verbal symbols in communication . The version of yourself that you would like to be , which is created through our life experiences , cultural demands , and expectations of others . ei i , 534

Identification Ideology of traditionalism Illustrators When an individual accepts because they want to have a satisfying relationship with the or group . Marriages that are marked by a more historically traditional , conservative perspective of marriage . Expression or of speech whose meaning can not be understood by looking at the individual words and interpreting them literally . Kinesics that emphasize or explain a word . Imaginative Function The use of language to play with ideas that do not exist in the world . Importance to Identity The degree to which group membership is important to an individual . Independents Marital where couples have a high level of interdependence , an unconventional ideology , and high levels of engagement . Indigenous Peoples Indirect Suggestions Populations that originated in a particular place rather than moved there . or hinting about more serious stages of a relationships such as marriage or having children . Individualism Individuality Indulgence Characteristics of a culture that values being and motivated , believes in personal freedom and privacy , and celebrates personal achievement . Aspect of Murray family system theory that emphasizes that there is a universal , biological life force that propels organisms toward separateness , uniqueness , and distinctiveness . Cultural orientation marked by immediate for individual desires . Changes in vocal pitch . When an individual or group of people alters another person thinking , feelings , behaviors through accidental , expressive , or rhetorical communication . Informal Language Information Peers Informational Power Initiating Instrumental writing and spoken style that is more colloquial or common in tone contains simple , direct sentences uses contractions and abbreviations and allows for a more personal approach that includes emotional displays . Type of coworker who we rely on for information about job tasks and the organization itself . A social agent ability to bring about a change in thought , feeling , or behavior through information . The stage of coming together where a person is interested in making contact and it is brief . Roles that are focused on being . Instrumental Function Integrating 535 The use of language as a means for meeting your needs , manipulating and controlling your environment , and expressing your feelings . This is the stage of coming together where you take on an identity as a social unit or give up characteristics of your old self . II ' II

A approach to , whereby both parties attempt to Integrative come to a settled agreement that is mutually . The stage of coming together where two people truly become a couple . Intensity The volume of your speech how loudly or softly you express yourself . Factor of mindful practice that involves being aware of why you are doing something . Intensifying Intention Communication model that views the sender and the receiver as responsible for the effectiveness of the communication . Interaction Variability The ability to talk about various topics . Interactional Function The use of language to help you form and maintain relationships . When individuals involved in a relationship characterize it as continuous and important . Interaction Model Interdependence A relationship in which people need each other or depend on each Interdependent other in some way , and the actions of one person affect the other . The belief that an individual can control their behavior and life circumstances . Internal Locus of Control When an individual adopts and alters their thinking , feeling , or behaviors because doing so is intrinsically rewarding . Internalization Internet characteristic that Internet relationships such as speed , reach , interactivity , and anonymity . Internet Characteristics Internet Sexual energy of any , feelings , and of a committed sexual relationship in such a way that it damages the relationship , and pretending that this drain in energy will affect neither one partner nor the relationship as long as it remains undiscovered . Interpersonal Communication The exchange of messages between two people . Interpretation is the act of assigning meaning to a stimulus and then determining the worth of the object ( evaluation ) Intimacy Close and deeply personal contact with another person . Includes physical violence , sexual violence , stalking , and psychological aggression . Interpreting Intimate Partner Violence Something that exists or occurs within an individual self or mind . Communication phenomena that exist within or occurs because of an Communication , individuals self or mind . An individual likelihood to be quiet , shy , and more reserved The specialized or technical language particular to a profession , occupation , or group that is either meaningless or for outsiders to understand . jargon Window A model that illustrates and the process by which you interact with other people . ei i ( 536

Kinesics Language Language Adaptation Language Awareness Launching Stage Exchange Legitimate Power The study of visible means of communicating using body language such as eye behavior , facial expression , body posture and movement , and hand gestures . A system of human communication using a particular form of spoken or written words or other symbols . The ability to alter one linguistic choices in a communicatively competent manner a persons ability to be mindful and sensitive to all functions and forms of language . Period in a family life cycle when late adolescents leave the parental home and venture out into the world as young singles themselves . Theory of leadership that explores how leaders enter into relationships with followers through a series of exchange agreements enabling followers to grow or be held back . that occurs because a person ( believes that the social agent ( A ) has a valid right ( generally based on cultural or hierarchical standing ) to , and has an obligation to accept A attempt to thoughts , feelings , or behaviors . Linguistic Determinism The perspective that language thoughts . Linguistic Relativity The View that language contains special characteristics . Listening Locus of Control Loneliness Orientation Love Style Cultures Ludus Mania A complex psychological process that can be as the process of physically hearing , interpreting that sound , and understanding the of it . An individual perceived control over their behavior and life circumstances . An individual emotional distress that results from a feeling of solitude or isolation from social relationships . Cultural orientation where individuals focus on the future and not the present or past . Love is a multidimensional concept that can include several different toward the loved person such as romantic love ( attraction based on physical beauty or handsomeness ) best friend love , passionate love , unrequited love ( love that is not returned ) and companionate love ( affectionate love and tenderness between people ) Love style is considered an attitude that an individual perception of love . Cultures that interpret meaning by placing a great deal of emphasis on the words someone uses . Love in which games are played . Lying and deceit are acceptable . Personality trait posed by Richard Christie where cunningness and deceit are exalted as a means of attaining and maintaining power to accomplish , goals . Obsessive love that requires constant reassurance . 537 '

Cultures focused on items like earnings , recognition , advancement , and challenge . Masculine Theory of motivation proposed by Abraham comprising a , hierarchical pyramid of needs physiological , safety , love , esteem , and . Hierarchy of Needs Hypothesis posed by John that predicts that infants who are denied maternal attachment will experience problematic outcomes later in life . Maternal Deprivation Hypothesis The use of some form of technology to facilitate information between two or more people . Mediated Communication The degree to which an individual sees themself as a good member Membership Esteem of a group . The degree to which an individual is consciously aware of their intercultural interactions in a manner that helps them have more effective interpersonal experiences with people from differing cultures . The meaning beyond the words themselves . Cultural patterns of behavior by cultural beliefs , values , norms , and rules based on a locality or within an organization . To be consciously aware of your physical presence , cognitive processes , and emotional state while engaged in an activity . Mindful Awareness The process of interacting with others while engaging in mindful awareness and practice Mindful Communication Mindful Practice The conscious development of skills such as greater ability to direct and sustain our attention , less reactivity , greater discernment and compassion , and enhanced capacity to disidentify from one concept of self A representation of a system ( often graphic ) that highlights the important components and connections of concepts , which are used to help people understand an aspect of the . Motivational The degree to which an individual desires to engage in intercultural interactions and can easily adapt to differing cultural environments . A psychological condition ( or personality disorder ) in which a person has a preoccupation with one self Noise Anything that can interfere with the message being sent or received . Behaviors include spreading rumors , gossiping , and social manipulation . Narcissism Behaviors of Inner Experience Being consciously aware of ones thoughts , feelings , and attitudes without judging them . Taking a step back and evaluating things from a more logical , to Inner Experience dispassionate perspective . A type of that consists of sounds , noises , and behaviors that are often accompanied by body language . Nonverbal Vocalization )

Norms Observing Informal guidelines about what is acceptable or proper social behavior within a culture . Being aware of what is going on inside yourself and in the external environment . Communication involving eye behavior such as eye contact , gaze , and avoidance . The use of scent to communicate . Organizing Ostracized Paraphrase Organizing is making sense of the stimuli or assigning meaning to it . Excluded or removed from a group by others in that group . Voice characteristics and nonverbal vocalizations that communicate feelings , intentions , and meanings . To restate what another person said using different words . Perception The process of acquiring , interpreting , and organizing information that comes in through your senses . Personal Function The use of language to help you form your identity or sense of self . Personal responsibility An individual willingness to be accountable for how they feel , think , and behave . Personality Physical Attraction The combination of traits or qualities such as behavior , emotional stability , and mental attributes that make a person unique . The degree to which one person another person aesthetically pleasing . Physical Bullying platonic Involves hitting , kicking , pulling hair , strapping a female bra strap or giving a The placement of your voice on the musical scale the basis on which singing voices are as soprano , alto , tenor , baritone , or bass voices . A close relationship that is not physical . Power Power Distance The degree that a social agent ( A ) has the ability to get another person ( to alter their thoughts , feelings , or behaviors . The degree to which those people and organizations with less power within a culture accept and expect that power is unequally distributed within their culture . Preoccupied Attachment Private Collective Esteem Procedural Disagreements Profession 539 Love involving logic and reason . Attachment style posed by Kim and Leonard describing individuals who do not perceive themselves as worthy of love , but do generally see people as trustworthy and available for interpersonal relationships . The degree to which an individual positively evaluates their group . Disagreements concerned with procedure , how a decision should be reached or how a policy should be implemented . An occupation that involves mastery of complex knowledge and skills through prolonged training , education , or practical experience .

The aims and behaviors that demonstrate an individual level of competence expected by a professional within a given profession . Professionalism The use of space to communicate . Public Collective The degree to which of a group evaluate a group and its members either positively or negatively . Form of communication where an individual or group of individuals sends a message to an audience . Public Communication Racism Bias against others on the basis of their race or ethnicity . Racist Language Language that demeans or insults people based on their race or ethnicity . Women explanations for relational aggression ( a ) girls will be girls ( venting ( blaming the victim ( minimizing their role and ( regret Reasons for Relational Aggression The receiver decodes the message in an environment that includes noise . Receiver A social agents ( A ) ability to another person ( because wants to be associated with Referent Power Regulate Nonverbal communication which controls the of conversation . Regulators Kinesics that help coordinate the of conversation . Regulatory Function The use of language to control behavior . The degree to which an individual expects to be rejected , readily perceives rejection when occurring , and experiences an intensely negative reaction to that rejection . Rejection Sensitivity Behaviors that harm others . Harm is created through damaging social Relational Aggression relationship or feelings of acceptance . The manipulation of social relationships to hurt upon another Relational Bullying in ua . General patterns of mental processes that impact how people View Relational Dispositions and organize themselves in relationships . Degree of individuals experience in interpersonal relationships due to misunderstandings , incompatibility of goals , and the time and effort necessary to cope with disagreements . Relational Maintenance A connection , association , or attachment that people have with each Relationship ot er . Tensions in a relationship where individuals need to deal with integration separation , expression privacy , and stability change . Relationship Dialectic The type of relationship between people as evidenced through their communication . Relationship Maintenance Strategies to help your relationship be successful and satisfying . Relative Language Language that gains understanding by comparison . Nonverbal communication that repeats verbal communication , but could stand alone . Relationship Level ) 540

Representational Function Responsiveness Restraint Reward Power Rhetorical Communication Romantic Relationships The use of language to represent objects and ideas and to express your thoughts . The degree to which an individual considers other feelings , listens to what others have to say , and recognizes the needs of others during interpersonal interactions . Cultural orientation marked by the belief that should not be instantaneous and should be regulated by cultural rules and norms . The ability to offer an individual rewards for complying with one attempts . Purposefully creating and sending messages to another person in the hopes of altering another person thinking , feelings , or behaviors . Variation in the of your voice created by differences in the pitch , intensity , tempo , and length of word syllables . Individuals who believe in submitting themselves to established , legitimate authorities strict adherence to social and cultural norms and the need to punish those who do not submit to authorities or who violate social and cultural norms . Romantic relationships involve a bond of affection with a partner that researchers believe involves several psychological features a desire for emotional closeness and union with the partner , emotional dependency on the relationship and the partner , a separation anxiety when the other person is not there , and a willingness to for the other love . Romantic Workplace Relationship Rules When two employees have acknowledged their mutual attraction to one another and have physically acted upon their romantic feelings in the form of a dating or otherwise intimate association . Explicit guidelines ( generally written down ) that govern acceptable or proper social behavior within a culture . Hypothesis Secret Tests Secure Attachment A theory that suggests that language impacts perceptions . Language is ascertained by the perceived reality of a culture . Indirect strategies individuals use to assess the state of their relationship . Attachment style posed by Kim and Leonard describing individuals who believe that they are loveable and expect that others will generally behave in accepting and responsive ways within interpersonal interactions . An individual relatively stable mental picture of him or herself . Shyness Feeling conspicuous or socially exposed when dealing with others . 541 The act of verbally or revealing information about yourself to other people . The process of sharing information with another person . An individual subjective evaluation of their abilities and limitations . Il

The view an individual has of themself . The theory that individuals differ in the degree to which they can control their behaviors in accordance with the appropriate social rules and norms involved in interpersonal interaction . The degree to which you see yourself as a good person who deserves to be valued and respected . Marital where couples have low interdependence , Separates . conventional ideology , and low levels of engagement . separation Test Creating physical distance to test the strength of the relationship . Sex The biological characteristics that determine a person as male or female . Bias of others based on their biological sex . exist Language Language that excludes individuals on the basis of gender or shows a bias toward or against people due to their gender . The process of revealing and disclosing information about yourself Sharing th wi ano er . Cultural orientation where individuals focus on the past or present and not in the future . Orientation Discomfort when an individual is interacting with another person ( in a social situation . sibling Hostility Characteristic of relationships where sibling behaviors as causing trouble , getting into , taking things without permission , etc . sibling warmth Characteristic of relationships where sibling behaviors such as sharing secrets , helping each other , teaching each other , showing physical affection , sharing possessions , etc . This occurs when you say nothing and is appropriate for certain Silent Listening situations . When romantic workplace relationships occur because people coworkers have similar personalities , interests , backgrounds , desires , needs , goals , etc slang The nonstandard language of a particular culture or subculture . social Attraction The degree to which an individual sees another person as entertaining , intriguing , and fun to be around . Similarity Form of loneliness that occurs from a lack of a satisfying social network . Social Loneliness Theory originally created by and Taylor to explain how individuals gradually become more intimate as individuals disclose more and those become more intimate ( deep ) The perception and actuality that an individual receives assistance , care , and help from those people within their life . Social Penetration Theory Social Support General patterns of mental processes that impact how people socially Dispositions . relate to others or view themselves . 542

Orientation Source Special Peer Stagnating Talk The degree to which an individual communicates using responsive or assertive communication techniques . Family communication pattern where similarity is valued over individuality and , and harmony is preferred over expression of opinion . The person initiating communication and encoding the message and selecting the channel . Type of coworker relationship marked by high levels of trust and disclosure like a best friend in the workplace . The manipulation of language to achieve the most positive interpretation of words , to gain political advantage , or to deceive others . The stage of coming apart where you are behaving in old familiar ways without much feeling . In other words , there is lost enthusiasm for old familiar things . A form of relational disengagement where an individual explains to a coworker that a workplace friendship is ending . static Evaluation Language shows that people and things change . Stereotype A set of beliefs about the personal attributes of a social group . Storge Substantive Disagreement Love that develops slowly out of friendship . A disagreement that people have about a topic or issue . substitute Nonverbal communication that has a direct verbal translation . Support The ability to provide assistance , aid , or comfort to another . Supportive Leadership Behavior Symbol The factor of and model that occurs when a leader is focused on providing relational support for their followers A mark , object , or sign that represents something else by association , resemblance , or convention symmetrical Relationship A relationship between people who see themselves as equals . System Sets of elements standing in interrelation . Task Attraction Temperament The degree to which an individual is attracted to another person because they possess knowledge or skills that help that individual accomplish goals . The genetic predisposition that causes an individual to behave , react , and think in a manner . Tempo The rate of your speech how slowly or quickly you talk . Terminating The Hookup This is a summary of where the relationship has gone wrong and a desire to quit . It usually depends on problems ( gradual ) negotiations to end ( long ) the outcome ( continue in another form ) When romantic workplace relationships occur because individuals want to engage in casual sex without any romantic entanglements . 543 (

Testing Togetherness Tolerance for Disagreement Transactional Model When a couple negotiates their cultural background with the cultural background of their partner essentially creating a or hybrid culture between the two . Involving a third party such as friend or family to gain insight into the relationship . pronounced ) The overall quality and tone , which is often called the color of your voice the primary vocal quality that makes your voice either pleasant or disturbing to listen to . When romantic workplace relationships occur because people put in a great deal of time at work , so they are around and interact with potential romantic partners a great deal of the average workday . Aspect of Murray family system theory that emphasizes the complementary , universal , biological life force that propels organisms toward relationship , attachment , and connectedness . The degree to which an individual can openly discuss differing opinions without feeling personally attacked or confronted . Marital where couples are highly interdependent , conventional ideology , and high levels of engagement Communication model that demonstrate that individuals are often acting as both the sender and receiver simultaneously . Triangle Test Types of Workplace Bullying Manipulating a third party to gain information about the nature of the relationship . Workplace bullying involves isolation and exclusion , intimidation and threats , verbal threats , damaging professional identity , limiting career opportunities , obstructing work or making , and denial of due process and natural justice . Uncertainty Avoidance Uncertainty Reduction Theory Undifferentiated Undifferentiated space Values Verbal Aggression Verbal Bullying Verbal Surrogates ) The extent to which cultures as a whole are fearful of ambiguous and unknown situations . The tendency of human beings to eliminate unknown elements of individuals whom they have just met . Individuals wish to predict what another person thinks and how another person behaves . Strategies for reducing uncertainty include passive , active , and interactive . A person who does not possess either masculine or feminine characteristics . The degree to which spouses do not see ownership of personal belongings as much as they do ownership as a couple . Important and lasting principles or standards held by a culture about desirable and appropriate courses of action or outcomes . The tendency to attack the of individuals instead of , or in addition to , their positions on topics of communication . Includes threats , degrading comments , teasing , or sarcastic comments The sounds humans make as they attempt to dead air while they are thinking of what to say next ( umm ) 544

Versatility Vocabulary The degree to which an individual can utilize both responsiveness and assertiveness that is appropriate and effective during various communication and interpersonal interactions . All the words understood by a person or group of people . Willingness to Communicate Vocal utterances , other than words , that serve as a form of communication . An individual tendency to initiate communicative interactions with other people . Workplace Socialization You Statements Note The process by which new organizational members learn the rules ( explicit policies , explicit procedures , etc . norms ( when you go on break , how to act at work , who to eat with , who not to eat with ) and culture ( innovation , team orientation , competitiveness ) of an organization . Moralistic judgments where we imply the wrongness or badness of another person and the way they have behaved . Some of the used Within this glossary were direct quotations used Within the body of the text . For purposes of the glossary , We did not include the references . If you plan on citing a , please cite from the body of the text . 545 ( Il